1. 01Retail
  2. 02Aviation
  3. 03Loyalty
  4. 04Hospitality
  5. 05Cruise
  6. Explore IBS Software

Embrace what’s next

Inside every traveler and operator is a longing for new experiences

A traveller planning a trip from a city apartment
A traveller at the gate reading his phone as the light comes in
A loyalty member checking her phone in a bright concourse
A guest taking in the skyline from his hotel room
A couple walking down the pier from their cruise ship

Retail

A perfect trip  for everyone

The family group chat begins: where does everyone want to go?
  • Where does everyone want to go?
  • We should go to Europe!
  • June is best for us
  • Must have 🏖️
  • Spain?

A perfect trip for everyone

See how you can create a world of possibilities

Discover iRetail
A traveller pausing at the gate as aircraft taxi outside

Aviation

A world without disruption

A traveller speaking naturally to their airline’s app

Real-time response

When a flight is cancelled, a traveller speaks naturally into your airline’s app. Your agentic platform ingests the issue, working actively as a digital twin of customer service.

A sigh of relief

The updates are synchronised across all airline and partner systems, and the traveller accepts the new itinerary with ease.

A traveller smiling at an updated reservation on his phone

Greater control means greater satisfaction

Discover Aviation

Loyalty

When members know
you get them

A member moving through the concourse, recognised at every touch point
A Chronos Loyalty card processing a member’s profile
A member receiving a personalised partner offer on arrival
A member out in the city, perks in hand

€10.00 @ Le Petit Bistro

OFFER - 12000 pts

A guest at his hotel window as the city lights come on

Hospitality

More than just a room

When your systems are all connected, it’s possible to deliver true personalisation.

A guest planning things to do in Madrid from his room

Total value

Within the system, the CRS evaluates live demand across all channels. Informed by this and operational constraints, the guest is served an offer tailored to them.

Real intelligence

From dining to new adventures, you can offer a stay that’s a complete experience, instead of just a room.

A guest following his agentic assistant’s tour through the city

It’s your time to drive profitability

Discover iStay
A couple heading down the pier past their cruise ship

Cruise

Adventure with ease

A couple strolling a Caribbean port street on their shore-day walking tour A shore-day cooking class, eggs in the pan A couple checking the walk-back-to-port alert on a smartwatch The couple back on deck as the ship prepares to sail

Set sail to better experiences

Discover iTravel Cruise

The best platforms are built together

Let’s talk about your challenges, goals, and constraints—and embrace what’s next.

Explore IBS Software